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Cookie Policy

Intrapsyche Ltd – Website Privacy Policy

Last updated: November 2025
Website: https://intrapsyche.co.uk
Data Controller: Intrapsyche Ltd

Intrapsyche Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with our services.

By using this website, you agree to the terms of this Privacy Policy.

  1. What Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you:

  • Complete a contact form
  • Request information about services
  • Sign up for newsletters or updates
  • Download a resource
  • Register for a course or coaching.

We may collect:

  • Name
  • Email address
  • Phone number
  • Job role / organisation
  • Message content or enquiry details

For course registration, we may also collect:

  • Accessibility or dietary needs (optional)
  • Emergency contact 
  • Learning needs

1.2 Information Collected Automatically

When you visit our website, certain data is collected automatically via cookies or server logs, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on site
  • Referring website

This helps us improve our website performance and user experience.

1.3 Cookies & Tracking Technologies

We use cookies to:

  • Improve website navigation
  • Analyse site traffic
  • Remember user preferences

You can control cookies through your browser settings. For full details, please refer to our Cookie Notice.

  1. How We Use Your Information

We may use your data to:

  • Respond to enquiries
  • Provide services you have requested
  • Register you for programmes or events
  • Send newsletters or resources (only with consent)
  • Improve our website and user experience
  • Deliver updates, course materials, or CPD certificates
  • Comply with legal or safety obligations

We do not use personal data for automated decision-making.

  1. Lawful Basis for Processing

We process your data under one or more of the following bases:

  • Consent: You opt in for newsletter, downloads, or additional contact
  • Contract: To deliver coaching, training, or resources you request
  • Legitimate Interest: To respond to enquiries and improve services
  • Legal Obligation: For financial, safeguarding, or reporting compliance

You may withdraw your consent at any time by emailing us.

  1. How We Store and Protect Your Data

We store data securely using:

  • Encrypted systems
  • Password-protected files
  • GDPR-compliant cloud services
  • Restricted administrative access
  • Secure website hosting

We never sell personal data to third parties.

  1. Sharing Your Data

We only share data where necessary and lawful, such as with:

  • Venue partners (dietary/access info only)
  • CPD accreditation bodies 
  • Email service providers to send newsletters
  • Emergency services in case of risk or safety concern

We do not share behavioural insights, reflections, or coaching notes.

  1. Retention Periods
Data Type Retention Period
Website enquiries 12 months
Mailing list data Until consent withdrawn
Course registration data 3 years
Financial records 6 years (legal requirement)

Once the period ends, your data is securely deleted.

  1. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Withdraw consent
  • Object to certain uses
  • Request data portability

To exercise your rights, email: karen.oakes@intrapsyche.co.uk

We respond within 30 days.

  1. External Links

Our website may contain links to third-party sites such as articles, partner organisations, or resources.
We are not responsible for the privacy practices or content of those sites.

  1. Data Breaches

If a data breach occurs that may pose a risk to you, we will:

  1. Notify you as soon as possible
  2. Report the breach to the ICO where legally required
  3. Take immediate steps to reduce harm
  1. Children’s Data

Our website and services are not intended for individuals under 18.
We do not knowingly collect children’s data.

  1. Changes to This Policy

We may update this privacy policy to reflect changes in legislation or business practices.
The latest version will always be available on this page.

  1. Contact Us

If you have any questions about this policy or your data:

Intrapsyche Ltd – Data Protection Enquiries
Email: karen.oakes@intrapsyche.co.uk

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO).

Cookie Policy / Cookie Notice

Intrapsyche Ltd – Cookie Policy

Last updated: November 2025
Website: https://intrapsyche.co.uk

Intrapsyche Ltd (“we”, “us”, “our”) uses cookies and similar technologies to improve website performance, enhance your browsing experience, and help us understand how visitors use the site.

By continuing to use our website, you consent to the use of cookies as described in this policy.

  1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site recognise your device, remember your preferences, and collect information about how you interact with our pages.

  1. Types of Cookies We Use

2.1 Essential Cookies

These are necessary for the website to function properly. They enable core features such as security, page loading, and navigation.
You cannot opt out of these.

2.2 Performance and Analytics Cookies

These help us understand website usage, including:

  • Which pages are most visited
  • How users navigate the site
  • How long visitors stay on each page

We may use tools such as:

  • Google Analytics
  • WordPress analytics
  • Server log tracking

All analytics data is anonymised.

2.3 Functional Cookies

These allow the site to remember your preferences, such as:

  • Form inputs
  • Cookie settings
  • Display options

2.4 Marketing or Third-Party Cookies

We may use third-party cookies for:

  • Embedded videos
  • Social media integrations
  • External content (e.g., YouTube, LinkedIn posts)

These platforms may collect their own cookie data.

  1. Managing Cookie Preferences

You can manage or disable cookies through your browser settings:

  • Chrome
  • Safari
  • Firefox
  • Edge

Disabling certain cookies may affect website functionality.

  1. Changes to This Cookie Policy

We may update this policy periodically.
Please review it regularly for updates.

  1. Contact Us

If you have any questions:

Intrapsyche Ltd
Email: karen.oakes@intrapsyche.co.uk

Website Terms & Conditions

Intrapsyche Ltd – Website Terms & Conditions

Last updated: 
Website: https://intrapsyche.co.uk

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the site.

  1. About Intrapsyche Ltd

This website is operated by:

Intrapsyche Ltd
Registered in the UK
Email:karen.oakes@intrapsyche.co.uk

  1. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not:

  • infringe the rights of others
  • restrict or inhibit anyone else’s use of the site
  • introduce viruses or harmful code

You must not attempt to gain unauthorised access to the website, servers, or data.

  1. Intellectual Property

All content on this website—including text, images, diagrams, PDFs, branding, logos, course materials, and downloadable resources—is the property of Intrapsyche Ltd unless otherwise stated.

You may not:

  • copy
  • reproduce
  • distribute
  • modify
  • sell

any content without written permission.

Personal use for self-development is permitted.

  1. Accuracy of Information

We make every effort to ensure that information on this site is accurate and up to date.
However, Intrapsyche Ltd:

  • does not guarantee complete accuracy
  • does not accept liability for errors or omissions
  • may update or change content without notice
  1. External Links

Our website may include links to third-party sites or resources.
Intrapsyche Ltd is not responsible for:

  • their content
  • their privacy policies
  • their practices or availability

Use of external links is at your own discretion.

  1. Availability of the Website

We aim to keep the site accessible at all times but cannot guarantee uninterrupted availability.
We are not liable for downtime due to:

  • maintenance
  • technical issues
  • third-party failures
  1. Limitation of Liability

Intrapsyche Ltd is not liable for:

  • losses resulting from website use
  • damage to your device
  • reliance on information provided on the site

Nothing in this clause limits liability where prohibited by UK law.

  1. Data Protection

Your data is handled according to our:

  • Privacy Policy
  • Cookie Policy

By using the site, you acknowledge and accept these policies.

  1. Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of the site indicates acceptance of the updated terms.

  1. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Website Disclaimer

Intrapsyche Ltd – Website & Blog Disclaimer

Last updated: November 2025

Website: https://intrapsyche.co.uk

The information on this website and blogs is provided for general educational and informational purposes only.
It is not intended to replace:

  • professional coaching
  • therapy
  • legal advice
  • organisational consultancy
  • medical or psychological treatment
  1. No Professional Relationship Created

Reading blog content, downloading resources, or using materials from this website does not create a coach–client relationship with Intrapsyche Ltd or any of its facilitators.

A formal written agreement is required for professional services.

  1. Not Individualised Advice

Leadership development content, coaching insights, psychological models, and relational theory are provided for general learning.
They may not be suitable for every situation or organisation.

Always consider seeking tailored advice before acting on any information provided.

  1. No Warranty of Results

While Intrapsyche Ltd delivers professional, evidence-informed content, we do not guarantee:

  • specific leadership outcomes
  • organisational improvements
  • personal or team performance changes

Results vary based on individual and organisational factors.

  1. External Links Disclaimer

We are not responsible for:

  • content from external sites
  • advice from third-party sources
  • broken or outdated links

Use external resources at your discretion.

  1. Liability Limitation

Intrapsyche Ltd is not liable for:

  • actions taken based on website content
  • losses arising from blog or resource use
  • interpretations of psychological or leadership theory

Nothing limits liability where prohibited by UK law.

  1. Contact Us

If you have questions about any content or require professional services:

Intrapsyche Ltd
Email: karen.oakes@intrapsyche.co.uk